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It’s possible that the battery is dead or the connection to the power source is broken. To check for this, plug in your tablet to charge it and see if it starts charging. If it does, then there may be an issue with your battery or the connection between your tablet and power source.
If you’re unable to charge your tablet, try using different outlets or holding down the power button for about 10 seconds until it shuts off. If this doesn’t work, you may need to replace your battery or get a new charger.
We understand that it can be hard to know what's a genuine part and what isn't. And with so many brands out there, it can be hard to find the right parts for your Device. But we're here to help!
We want to make sure you're completely satisfied with your new phone. That's why we've got peace of mind guarantee: if within the first 6 months, you aren't happy with your phone, we'll give you back your money.